Granted, we managed to get public transport just fine back in the day – back before real-time existed we instead used a real-life timetable (or else just guessed).
RTPI is currently unavailable we are working to get this fixed asap. #DBSvcUpdate
— Dublin Bus (@dublinbusnews) March 27, 2018
Still, in more recent times we’ve clearly become hugely reliant (read: lazy) on an nifty transport app telling us exactly when the next bus will be coming.
Dublin bus app isn’t working and I feel like a caveman
— Lee Crawford (@Dooler_) March 27, 2018
So suffice to say that on Tuesday morning when it transpired that Dublin Bus’s RTI was down and out, well, there was a spot of panic.
A #DB39A is due in one minute and again in approx 11 minutes.
— Dublin Bus (@dublinbusnews) March 27, 2018
That the issue still wasn’t fixed by the time people were heading home again on Tuesday evening resulted in nothing short of mass confusion and anger.
Hi Mark. Our RTPI is currently unavailable due to a technical issue. We are working to resolve this as soon as possible.
— Dublin Bus (@dublinbusnews) March 27, 2018
In response, a load of folk have been taking to Twitter all day to express their annoyance… and also to ask the company’s Twitter account if they wouldn’t mind individually sharing info on various routes and estimated arrival times.
Hi. Our tech department are working hard to find a resolution as soon as possible.
— Dublin Bus (@dublinbusnews) March 27, 2018
In fairness to the Dublin Bus social media team, their fingers must be raw from all the furious tweeting back to the many hundreds of people asking for timetable info.
The opposite of a New York Minute is a Dublin Bus Minute
— Stacy (@SilverStGroud) March 20, 2018
As to whether the service will be back on Wednesday – Dublin Bus says “our tech department are working hard to find a resolution as soon as possible”.
Hmmm…
#dublinbus #RealTime #dublinbusfail pic.twitter.com/nV3MmO9jtN
— michael smyth (@wheresgrandad) March 27, 2018
