Search icon


29th May 2019

Disabled Westlife fans told to stand at Glasgow gig, or go home and get a refund



Last night, Westlife took to the stage in Glasgow, as part of their massive comeback stadium tour.

However, many fans were left extremely upset.

Wheelchair users at the gig were informed shortly before the concert that there would be no suitable seating for them.

The SSE Hydro in Glasgow shared the information on social media, a few hours before the start of the concert.

“Due to transport delays, the seating layout for the Westlife show this evening has been changed. The event was originally fully seated and is now a seated and standing show.”

“If you are unable to stand or prefer not to, you will be entitled to a full refund from your original point of purchase.”

“Westlife are delighted to be back in Glasgow and are very much looking forward to what will be a great night.”


“On behalf of the promoter of the event we apologise for any frustration or disappointment this may cause and appreciate your understanding.”

The result? A large number of fans with disabilities had to go home, missing the concert.

One fan spoke about her experience to The Mirror, explaining what happened:

“I don’t go to concerts to stand because my asthma is too bad, small enclosed spaces don’t work for me.”

“I was told when I got here I could stand or get a full refund. That’s all.”

“I asked for a wheelchair for my disabled mother and was told she can either deal with it and stand or go home and come back to the Hydro tomorrow for a refund, so I’ve got to drive all way back to Glasgow for a refund.”

Westlife apologised on stage for everything.