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28th Feb 2017

Bank of Ireland apologises after payments issue leaves many without wages

Katie Mythen-Lynch

An issue with processing payments left many Bank of Ireland customers fuming this morning, with many furious workers unable to access their wages.

The end of the month is a financially tricky time for most, but some customers faced extra difficulties because their mortgage and rent payments were scheduled to leave their bank account today – before their wages had been paid in.

Many of the bank’s irritated customers venting their ire regarding the delays on Twitter:

Bank officials took to Twitter to answer some customer queries, apologising for the hold-up and confirming that all payments would be made by this afternoon.

“…we’re working on this as a priority, apologies for any inconvenience & we’ll provide an update as soon as possible.” the bank tweeted.