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15th May 2018

Ryanair makes changes to its check in, and nobody is happy about it

Olivia Hayes

More controversy for Ryanair.

Ryanair has decided to change its check-in policy and a lot of the airline’s customers aren’t happy about it.

In an email sent out to customers, it stated: “Please note that for all flights from June 13th 2018 onwards, standard (free) online check-in will be available from 48 hours to 2 hours pre-departure.

“Customers who choose not to reserve their preferred seat, can check in online or on the mobile app free of charge from 48 hours to 2 hours pre-departure and will be randomly allocated a seat.”

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However, if you choose to pay for a seat, you will still have the four-day window.

“All Ryanair customers may buy a reserved seat online, both on the Ryanair.com website and mobile app from the time of booking up to 2 hours pre-departure and these customers can check in online anytime they so wish between 60 days to 2 hours before the scheduled departure time of their flight.”

A Ryanair spokesperson told the Independent: “This is more than double the 24 hour check-in period operated by British Airways, Lufthansa, Norwegian and Iberia. This will give reserve seat customers more time to select their preferred seats prior to departure.”

Many people are not happy with the move, and took to Twitter to voice their views:

Topics:

check in,Ryanair