Search icon


29th May 2022

Dublin Airport apologises to passengers amid “significant queues”

Sarah McKenna Barry

Some passengers may miss their flights due to queues, the airport says.

Dublin Airport has apologised to passengers as significant queues have been reported at the bag drop, check in and security areas.

In a statement on Twitter, Dublin Airport said that the delays may cause some passengers to miss their flights.

They said: “Due to significant queues inside the terminal for check-in, bag drop & security, passengers queuing outside the terminal may not make their flight & may need to contact their airline to rebook.

“We sincerely apologise for the obvious frustration and inconvenience cause.”

A follow-up tweet continued: “@DublinAirport is working to ensure queuing times are minimal for all passengers, but anyone travelling from Dublin Airport today is advised to allow additional time.”

They added: “Dublin Airport apologises unreservedly to passengers for the delays encountered this morning.”

The apology comes amid reports on Twitter of queues extending outside the terminal building. 50,000 passengers are expected to travel through the airport today.

According to estimates on the Dublin Airport website, and at the time of writing, the wait time for security in Terminal 1 is 30 minutes, and in Terminal 2 the wait time is 40 minutes.

Earlier this year, Dublin Airport issued an apology after passengers reported missing their flights due to long wait times.

In a statement shared a month ago, the Dublin Airport Authority addressed the issue of passengers missing their flights despite arriving at the airport hours in advance.

They maintained that the delays were related to a number of operational issues associated with the resumption of international travel amidst the ongoing Covid-19 pandemic.

These issues included the recruitment, training and mandatory background checks required for all new staff working at the airport.

The DAA assured the public that they are “re-doubling their efforts” to hire more staff.

For the latest updates, head to Dublin Airport’s official website right here.

Feature image: Sam Boal/