A hairdresser has revealed one thing they don’t like hearing during an appointment
When you get to the hairdresser, you want to leave your appointment with a whole new confidence.
Though it might not always happen, and the customer may leave feeling unhappy, one hairdresser has revealed a “red flag” from the other side of the chair.
Sarah Louise Tyne, who goes by the handle @mobilestylisthubclub, shared on TikTok one “red flag” she can receive from clients.
This is when they say something like:
“This is how my old hairdresser used to do my hair”
@mobilestylisthubclub When your new client says "My old hairdresser used to do my hair like this" How do you answer/respond ? You could get really arsey and say "Well go back to them then" OR ☆ Say " Rather than showing me how your old hairdresser used to do your hair, can you show me some images of what you're hoping to achieve and I'll see if they' will work with your hair type/texture." ☆ Rather than getting annoyed by the comment say " I appreciate you may be nervous about having your hair done by another hairdresser, but you really are in safe hands" reassure them and help to calm their nerves. ☆ If it seems that no matter what you do/say nothing seems to reassure/relax and your client continues to say " he/she/they didn't used to do that, it doesn't look like – – – – – used to do my hair" The 2 of you just may not me a good match, it happens. Do your best to offer the best possible outcome, and politely explain that you may not be a good fit for each other. How did you handle this situation when it happened to you? tell me in the comments. #themobilehairdressingguru #mobilehairdresser #petpeeves #redflag ♬ original sound – Mobile Hairdressing circle
“I bet your first thought [hairdressers] in your head is, I’m not your old hairdresser.”
Tyne explains that there might be some reasons why they say this, or why they are changing stylists.
Reasons such as the old hairdresser moving away, retirement, or they are “just looking for some common ground with you.”
The client might just want to communicate with you about how they usually like their hair done, and this communication can be helpful to have that reference point.
But according to her, sometimes it can feel like you’re in competition to be better than one you’ve never even met.
Tyne asks the comments for their input
One commented: “Or…can you just follow my old hairdresser’s cut”.
Another: “It crosses the line when they say. My old hairdresser ONLY CHARGED me xyz”
“I normally ask what they liked about how they did it or I’ll explain why I do it differently,” said a different person.
Like in most circumstances, I would say proper communication and trust seem to be the best way to keep the client and stylist happy, so that everyone is happy at the end of the day.
