Stan Beaton was left distraught when a phone message his late wife had recorded 14 years previously was deleted.
After Stan’s wife Ruby died from cancer in 2003, he treasured the memory of her voice on his phone until technical work by Virgin Media wiped it by accident.
However, the phone company managed to restore it and the below video shows the moment Stan hears his beloved’s voice again.
He was shocked to hear that ten employees were working to recover the voicemail and his reaction to the news broke our hearts.
“They’ve made this old age pensioner extremely happy,” he told BBC Radio One Leeds. “It’s just a wonderful, wonderful sound that I thought was lost forever. I’m staggered at the lengths they have gone to.”
“I’ve always resisted changing companies because whenever I mentioned that my wife’s voice was our voicemail message and would it be retained and each company said no, so that’s why I never changed”.
“Sadly it disappeared. I was absolutely devastated by it, but also extremely angry.
“In the early days [I listened to it] quite often. Basically it came to the point when if I felt low then I would listen to it.
“In December I learned that it had disappeared. I just could not tell people how it affected me at that time. It really did devastate me” continued Stan.